Frequently Asked Questions

If you can't find your answer here, please contact our Sales Department.

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What is Vicoustic?

Vicoustic is a Portuguese brand of reference in the development of acoustic solutions. Founded in 2007 with the aim of filling a gap in the market: acoustic products with a pleasant design, it quickly became the preferred brand of acoustic treatment for music producers, sound engineers and musicians, currently being present in more than 70 countries.

Learn more about us

Where can I buy Pro-Audio, Hi-Fi and Home Cinema products?

Vicoustic products for Professional Audio and Hi-Fi & Home Cinema are sold exclusively through our authorised dealer network.

I can’t buy the products online in my country. May I find your products here?

Probably. If you don’t find them, we have a wide network of Business Partners all over the world.

Find the nearest one here

Can I order samples?

Yes, you can order VMT samples here and VicStrip samples here.

Can I customize products?

The VMT product range can be customized with any pictures and colors you want. Please contact our Sales Department for any request related to customization.

Know more about customization here.

How do I clean Vicoustic Products?

Vicoustic products are very easy to clean. You just need to vacuum them with a soft brush and wipe with a damp cloth.

How can I integrate sockets and switches?

The VMT product range allows you to easily integrate lights, sockets and switches. You can learn how to do it in our YouTube Channel Tutorials.

Do you install the products?

No, in fact the products are so easy to install that you can do it yourself, it does not require any professional installers or tools.

Do you provide acoustic advice for a special project?

Vicoustic has a team of Acoustic Consultants and Interior Designer who can develop a complete acoustic project for you space.

Know more here.

I need a quote for a special project.

Please send an email describing your needs to our Sales Department.

How can I resell/distribute Vicoustic Products?

You can apply to distribute Vicoustic products here.

Where are your products manufactured?

All Vicoustic products are manufactured in Paços de Ferreira, an industrial cluster in Portugal.